Chilliwack Chiropractic (“this Site”) is committed to keeping your personal information confidential and secure. We do not sell or share your information with anyone.
Pledge on Privacy The term “personal data” as used in this Policy refers to information disclosed to this Site with your consent that can be used to identify you. This Site will not process your personal data without your consent. In processing your personal data, we pledge to fully comply with internationally recognized standards of privacy protection as well as applicable provincial and federal privacy acts, laws and regulations. In so doing, we ensure compliance by our staff with strict standards of security and confidentiality.
The next sections explain how and when we collect personal data from you.
Intended use of Personal Data Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. However, some services may require registration. When you register with us, you may need to complete certain fields. In these situations, if you chose to withhold any personal data requested by us, it may not be possible for you to gain access to certain parts of the site and for us to respond to your query. This Site processes personal data for specific and limited purposes, which we inform you about when we ask you for information. For example, we may collect and use personal data to provide you with products or services, to bill you for products and services you request, to market products and services which we think may be of interest to you, or to communicate with you for other purposes. Information you send to our customer service department is used only to help resolve your problem and is otherwise kept private. This Site keeps your data only for as long as is reasonably needed for such purposes and in accordance with any applicable legal or ethical reporting or documentation retention requirements.
Non-Disclosure of Information This Site will not sell, share or otherwise distribute your personal data to third parties however, personal data may occasionally be transferred to third parties, with your consent, who act for or on behalf of this Site, or in connection with the business of this Site, for further processing in accordance with the purpose(s) for which the data was originally collected. Where disclosure of personal data to a third party occurs, we will endeavor to ensure that the processing is performed in accordance with the purposes and within the limits under which the data was originally collected. Such third parties may operate under different privacy policies. In the event that this website is closed down, all personal data will be destroyed or you will be notified of any new manner of use of the data so you may revoke your consent of the use of this data.
Right of Access You have the right to access and update your personal data or to require its deletion. We endeavor to ensure that personal data is up-to-date, accurate, and complete. If you wish to access or correct your personal data held by us, please email us by using the contact link at the top of the site. Your requests will be dealt with in a prompt and proper manner. No charge will be levied for complying with a correction request, however, for all other requests, this Site may charge a small fee to cover costs. Requests to delete personal data will be subject to any applicable legal and ethical reporting or document filing or retention obligations imposed on this Site.
Security and Confidentiality To ensure the security and confidentiality of personal data that this Site collects on-line, this Site uses data networks protected, inter alias, by industry standard firewall and password protection. Access to personal data is restricted to those employees who have a need to use the data and who have been trained to handle such data properly and observe strict standards of confidentiality. If an employee breaches our policies and procedures he/she will be disciplined accordingly. Staff compliance with our policies and procedures is regularly audited and reviewed. While we cannot guarantee against any loss, misuse or alteration to data, we try to prevent such unfortunate occurrences.
Data Transfer Abroad We may transfer your data to one of this Site’s databases outside your country of domicile. If the level of privacy protection in a country does not afford an adequate level of privacy protection, we will ensure that data transfers to this Site’s databases in that country are adequately protected and that the transfer of data to third parties in such countries will not occur unless we obtain your express consent to such transfer in advance.
Anonymous Data and “Cookies” Most of the information that this Site collects from its website(s) is anonymous information, such as the pages you visit and searches you perform. When you visit our website, we do not collect any personal data from you unless otherwise authorized by you. Anonymous information is processed by this Site to help improve the contents of the site and to compile aggregate statistics about individuals using our site for internal, market research purposes. In so doing, this Site may install “cookies” that collect the first level domain name of the user (e.g., “bigmail.com” from and e-mail address of firstname.lastname@example.org) and that date and time of the access. Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information that is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie, this will enable you to decide if you want to accept it or not.
Spamming This Site does not condone “spamming.” Spamming is defined as sending unsolicited e-mails, usually of a commercial nature, in large numbers and repeatedly to individuals with whom the sender has had no previous contact or who have declined to receive such communications.
In contrast, where this Site believes that certain products, health, or other information is of importance to you this Site reserves the right to inform you by e-mail whilst giving you the choice of opting out of such service.
Personal Data and Minors This Site will not knowingly collect, use or disclose personal data from a minor under the age of 13, without obtaining prior consent from a person with parental responsibility (e.g., a parent or guardian) through direct off-line contact. We will provide the parent with (a) notice of the specific types of personal data being collected from the minor, and (b) the opportunity to object to any further collection, use, or storage of such information. This Site abides by laws designed to protect minors.
Facebook Connect You can connect your account to social media Web sites using services such as Facebook Connect. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to share messages on these sites. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.